Due to the nature of our items and sanitary reasons, we do not accept returns/exchanges or offer refunds. But, if you experience an issue with your order, please contact us at customerservice@sunstarsoapery.com and we will do our best to resolve it to the satisfaction of both parties.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.